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If you have any problem or question related to the use of LUMI, feel free to contact the LUMI User Support Team.

The LUMI help desk is accessible here.

The LUMI helpdesk is open Monday to Friday:

CE(S)T EE(S)T UTC (Summer)
Start 8:00 AM 9:00 AM 7:00 AM (6:00 AM)
End 6:00 PM 7:00 PM 5:00 PM (4:00 PM)