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If you have any problem or question related to the use of LUMI, feel free to contact the LUMI User Support Team.

The LUMI helpdesk is open Monday to Friday:

CE(S)T EE(S)T UTC (Summer)
Start 8:00 AM 9:00 AM 7:00 AM (6:00 AM)
End 6:00 PM 7:00 PM 5:00 PM (4:00 PM)