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Help Desk

The LUMI User Support Team (LUST) is here to help!

If you have any questions or problems using LUMI, please do not hesitate to contact us. You may find our contact forms for different issues by clicking the 'Contact us' button:

The LUMI helpdesk is open every weekday from Monday to Friday except during Finnish bank holidays:

CE(S)T EE(S)T UTC (Summer)
Start 8:00 AM 9:00 AM 7:00 AM (6:00 AM)
End 6:00 PM 7:00 PM 5:00 PM (4:00 PM)